Frequently Asked Questions

Each piece is crafted with precision, passion, and high-quality materials to blend timeless elegance with modern design. Every creation reflects beauty, confidence, and individuality.

Yes, we provide free shipping on all orders above $50. All packages are carefully handled to ensure your jewelry arrives safely and beautifully.

Orders are typically processed within 1–3 business days and delivered within 5–10 business days, depending on your location.

Absolutely! We offer a 30-day return policy. If you’re not satisfied, you can return or exchange your jewelry within 30 days of receiving it.

Yes — we use 100% encrypted payment systems to ensure your personal and financial information is completely protected.

Yes, our team can create personalized jewelry upon request. Contact us to discuss your ideas, and we’ll help bring your vision to life.

You can reach us via email at alphashineon@gmail.comor use our Contact Us page. Our team is available 24/7 to assist you.